Call 800.229.0304

Individual Dental Plans | FAQs

What is the QCD Of America Individual Program and how will I benefit?

The QCD Individual Program is a managed dental care benefit that provides you and your family the opportunity to receive dental care from many of the area’s most respected private practice dental professionals at a reduced cost.

When can we begin enjoying the benefits of the QCD Program?

A QCD Membership Card will be sent to you no later than two weeks after receiving your completed enrollment form and payment. Once you have received your membership card, contact any affiliated QCD dental office, make an appointment and receive the cost saving benefits of membership.

What if a member of my family has an emergency prior to receiving our membership card?

QCD asks that you contact our corporate office and explain the emergency situation. QCD will immediately contact the dentist of your choice and verbally verify your eligibility under the program.

What if a member of my family needs to be treated by a specialist?

QCD affiliated with specialty care dental professionals in many areas. These specialists are trained for advanced treatments in Endodontics, Periodontics, Oral Surgery and Pedodontics. All QCD affiliated specialty care dentists charge at a 20% discount from their usual and customary charge for treatment. We encourage each member to be certain that the general dentist cannot perform the needed procedure prior to making your appointment with an affiliated specialist as to maximize the program benefits. We ask that you contact the QCD Membership Services Department for the most convenient specialty care location if one is not listed on your QCD Affiliated Dental Team listing.

What if I have a question or require assistance regarding my QCD Benefit Program?

The QCD of America Membership Services Department is available to assist each member at 972.726.0444 or toll-free 800.229.0304. Our service department operates Monday through Friday from 9:00AM until 4:00PM (Central Standard Time).

What if I become a QCD Member and am not satisfied with the program?

QCD experiences few member service problems due to the quality oriented nature of our organization, benefit program and affiliated dental professionals. If a QCD member experiences a problem with the program, we ask that you immediately contact our Membership Services Department and allow us to resolve the problem. If the problem cannot be resolved to the member’s complete satisfaction, the member may discontinue the program by giving QCD written notification and returning the membership card.

 

Copyright ©2016 QCD of America. All Rights Reserved.